Privacy Policy

Effective Date: 24 Nov 2025
Last Updated: 24 Nov 2025

Introduction
Welcome to Cat Sprague's website and services ("we," "us," "our"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [catsprague.com], use our services, sign up for our email list, or engage with our content.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect
1. Personal Information You Provide
We collect information that you voluntarily provide to us when you:

  • Sign up for our email newsletter

  • Download free resources (meditation guides, worksheets, etc.)

  • Schedule or participate in coaching sessions

  • Contact us via email or contact forms

  • Purchase products or services

  • Participate in surveys or feedback forms

  • Engage with us on social media

This information may include:

  • Name

  • Email address

  • Phone number (if provided for coaching)

  • Mailing address (if applicable for physical products)

  • Payment information (processed securely through third-party payment processors)

  • Any other information you choose to share with us

2. Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address

  • Browser type and version

  • Operating system

  • Referring website

  • Pages visited and time spent on pages

  • Date and time of visit

  • Device information (computer, mobile, tablet)

We collect this information using cookies, web beacons, and similar tracking technologies.

3. Cookies and Tracking Technologies

What are cookies? Cookies are small text files stored on your device that help us understand how you use our site.

We use cookies for:

  • Website analytics (Google Analytics or similar)

  • Remembering your preferences

  • Understanding which content is most valuable to visitors

  • Improving user experience

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our site.

4. Third-Party Analytics

We use third-party services like Google Analytics to analyze website traffic and usage. These services may collect information about your online activities over time and across different websites.

You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

How We Use Your Information
We use the information we collect to:

Service Delivery:

  • Provide coaching services, meditation guides, and resources you've requested

  • Process payments and send receipts

  • Schedule and conduct coaching sessions

  • Respond to your inquiries and provide customer support

Communication:

  • Send you our newsletter and educational content (you can unsubscribe anytime)

  • Send important updates about our services

  • Notify you of new offerings, resources, or events that may interest you

Website Improvement:

  • Understand how visitors use our site

  • Improve our content, offerings, and user experience

  • Troubleshoot technical issues

Legal & Safety:

  • Comply with legal obligations

  • Protect against fraud or misuse

  • Enforce our terms and conditions

How We Share Your Information
We do not sell or rent your personal information to third parties.
We may share your information only in the following circumstances:
Service Providers:
We work with trusted third-party service providers who help us run our business, including:

  • Email marketing platforms - to send newsletters

  • Payment processors - to process transactions securely

  • Website hosting (Squarespace) - to host our website

  • Scheduling tools - to manage appointments

  • Analytics services (Google Analytics) - to understand website usage

These providers are contractually obligated to protect your information and only use it for the services they provide to us.

Legal Requirements:
We may disclose your information if required by law, subpoena, court order, or government request, or if we believe disclosure is necessary to:

  • Comply with legal obligations

  • Protect our rights, property, or safety

  • Protect the rights, property, or safety of others

  • Prevent fraud or illegal activity

Business Transfers:
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.

Your Rights and Choices
You have the following rights regarding your personal information:

1. Access and Update

You can request access to the personal information we hold about you and request corrections or updates. Contact us at holla@mediatbd.com to make such requests.

2. Opt-Out of Marketing Communications

You can unsubscribe from our email list at any time by:

  • Clicking the "unsubscribe" link at the bottom of any email

  • Emailing us at holla@mediatbd.com with "Unsubscribe" in the subject line

Note: Even if you opt out of marketing emails, we may still send you transactional or service-related emails (e.g., appointment confirmations, receipts).

3. Do Not Track (DNT)

Our website does not currently respond to "Do Not Track" signals from browsers. You can control tracking through your browser settings and third-party tools.

4. Cookie Management

You can disable or delete cookies through your browser settings. Please note that disabling cookies may affect site functionality.

5. Data Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions. To request deletion, contact us at holla@mediatbd.com.

Please note: We may retain certain information as required by law or for legitimate business purposes (e.g., financial records for tax purposes).

Data Retention
We retain your personal information only as long as necessary to:

  • Provide the services you've requested

  • Comply with legal obligations (e.g., tax records)

  • Resolve disputes and enforce agreements

When your information is no longer needed, we will securely delete or anonymize it.

Security of Your Information
We use reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

However, please note: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

What you can do:

  • Use strong, unique passwords

  • Do not share your account credentials

  • Be cautious of phishing emails claiming to be from us

Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will delete it promptly.

If you believe we have inadvertently collected information from a child, please contact us immediately at holla@mediatbd.com.

Third-Party Links
Our website may contain links to third-party websites, social media platforms, or resources (e.g., blog articles, YouTube videos, recommended products).

Please note: We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

International Users
Our services are operated in the United States and United Kingdom. If you are accessing our website or services from outside these areas please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
By using our services, you consent to the transfer of your information to the United States.

California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You can request information about the personal data we've collected, used, disclosed, or sold in the past 12 months.

  • Right to Delete: You can request deletion of your personal information (subject to certain exceptions).

  • Right to Opt-Out: We do not sell personal information. If we ever do, you have the right to opt out.

  • Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise your CCPA rights, contact us at holla@mediatbd.com with "California Privacy Request" in the subject line.

European Union Users (GDPR)
If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including:

  • Right of Access: Request access to your personal data

  • Right to Rectification: Request correction of inaccurate data

  • Right to Erasure: Request deletion of your data ("right to be forgotten")

  • Right to Restrict Processing: Request limitation of how we use your data

  • Right to Data Portability: Request a copy of your data in a portable format

  • Right to Object: Object to certain types of data processing

  • Right to Withdraw Consent: Withdraw consent at any time (where processing is based on consent)

Legal Basis for Processing: We process your personal data based on:

  • Your consent (e.g., when you sign up for our email list)

  • Contractual necessity (e.g., to provide coaching services you've purchased)

  • Legitimate interests (e.g., to improve our website and services)

  • Legal obligations

To exercise your GDPR rights, contact us at holla@mediatbd.com

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

We will notify you of any material changes by:

  • Posting the updated policy on this page with a new "Last Updated" date

  • Sending an email to registered users (if the changes are significant)

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: holla@mediatbd.com
Website: catsprague.com

We will respond to your inquiry within a reasonable timeframe.

Consent
By using our website, signing up for our services, or providing your personal information to us, you consent to the terms of this Privacy Policy.

Last Updated: 24 Nov 2025

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